Track Your Order

Your Veri Chun ritual is on its way. Once your order has been dispatched, we will send a shipping confirmation email containing your personal tracking link.

How to Track Your Parcel

  1. Open the shipping confirmation email sent by Veri Chun.
  2. Select Track your order to open the latest shipment status.
  3. If you have a Veri Chun customer account, you can also sign in and view your order history.

Sign in to your account →

Tracking Has Not Updated Yet

Tracking information can take 24–72 hours to update after the parcel has been collected by the carrier. During this time, the tracking page may show that the label has been created or that the carrier is waiting to receive the parcel.

If there is still no update after 72 hours, email support@verichun.com with your order number and the email address used at checkout.

I Did Not Receive a Shipping Confirmation Email

  • Check your spam, junk and promotions folders.
  • Search your inbox for VERI CHUN.
  • Confirm that you are checking the email address used at checkout.
  • If you still cannot find it, contact support@verichun.com with your order number.

Estimated Delivery Times

Delivery estimates begin after dispatch:

  • Asia: 3–7 business days by Standard Delivery.
  • United States and Canada: 7–12 business days by Standard Delivery or 4–7 business days by Express Delivery.
  • Australia and New Zealand: 7–14 business days by Standard Delivery or 5–9 business days by Express Delivery.
  • Europe: 7–14 business days by Standard Delivery or 5–9 business days by Express Delivery.

Delivery estimates exclude weekends, public holidays, customs delays and other circumstances outside the carrier’s control. The service and estimate confirmed at checkout apply to your order.

Read our Shipping Policy →

Tracking Says Delivered, but I Cannot Find the Parcel

Please check around the delivery address, any safe place, reception or mailroom, and ask members of your household. You can also contact the carrier using the details on the tracking page.

If the parcel still cannot be located, contact support@verichun.com with your order number and tracking number so we can help investigate.

Need Help?

Email support@verichun.com and include:

  • Your order number.
  • The email address used at checkout.
  • Your tracking number, if available.
  • A brief description of the issue.

We will review the shipment information and help you with the next step.